8 simple property insurance mistakes you don’t want to make

Homeowners who make errors when purchasing an insurance policy may have their claims denied, even if the errors are not their fault. Even mistakes made when purchasing a home insurance policy through price comparison websites are accounted for, even if they are not the customers’ fault.

The problem is that an insurer believes they were not informed of a “material fact” about a property. What constitutes a significant factor varies by insurer, but it is basically anything that would cause them to refuse to insure you.

Here are a few examples that occur frequently:

1. The property’s age

If an insurer discovers that an edifice is more recent than it appears, the initial offer will be lowered because the house is regarded as less risky. If a claim is made, the insurer has the right to deny it if it is discovered. Their reasoning is that they have set a lower price for the risk that they will not do so otherwise, making the agreement unjust.

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2. The property is located near a river

Homes near water sources are more likely to flood, which insurers must consider. Insurers want to know if a home has been flooded or is about to be flooded. If it is inundated and a claim is made, the insurer may deny it if you didn’t make them aware of it at the time of buying the policy.

3. Your residence has been vacant for more than 30 days

If you have already purchased home insurance, you may be aware of this issue and believe that it is not your insurer’s responsibility. They do so, however, because leaving a home vacant increases the risk of insurance claims significantly.

The increased risk of theft is an obvious example. However, it increases the likelihood that fires and water damage will become out of control, causing serious and costly damage. Again, if you file a claim while the property is vacant and do not notify your insurer, they are not required to accept it.

simple property insurance mistakes

4. Inadequate disclosure of the extent of the damage

Insurance adjusters will need as much information as possible in order to pay your claim. Although your insurance company may send an adjuster to assess the damage, it may be your responsibility to provide the reasonable items requested by your insurance company. Your claim may be denied if you do not provide the requested items.

5. Are there any trees or shrubs nearby?

Sagging is another issue that may appear strange but is of concern to insurers. Sagging occurs when properties sink slightly, causing structural damage.

Thirsty trees and shrubs are one of the primary causes of this phenomenon, which causes soil water to evaporate. As a result, insurers frequently enquire whether trees or large shrubs have been planted near the house.

simple property insurance mistakes you don’t want to make

6. Is the property constructed of unusual materials?

Some houses, particularly older ones, may have distinctive design features such as a thatched roof, mud walls, a felt roof, and so on. These can raise the risk of a fire and are also costly to maintain or repair. As a result, insurers should be notified if your home is not constructed using standard peatland materials, or claims may be denied.

7. Purchasing insurance policies online

The vast majority of home insurance policies are now purchased through price comparison websites rather than from insurers or brokers directly. These websites employ software that pre-populates answers to specific questions to speed up the process of obtaining insurance, which many people regard as a chore.

However, this software can be inaccurate, and if you don’t catch it, you could end up with a denied insurance claim.

8. Waiting too long to make a claim

You may only have a limited time to file your complaint. If you wait too long to report the damage, your claim may be denied. Natural disasters, on the other hand, can cause delays or impair your ability to file a claim on time.

There is frequently no discernible harm to the insurance company, and substantial compliance may be sufficient even if you exceed the time limit specified in the policy. In general, insurance disputes are contractual disputes with a five-year limitation period for bringing legal action from the date of the loss. In some cases, you may have damage but have no reason to discover it until much later, which does not always imply that it is uninsured.

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Why choose the Property Insurance Centre

Independent broker with staff you can speak to by phone or online

Access to a wide range of insurers to source suitable insurance cover for your needs

Bespoke Insurance Schemes & Portfolio Policies available

We can tailor your policy to suit your exact needs to give you complete peace of mind

Competitive Premiums

Cover available for the buildings while the property is being converted, renovated or extended

Over 40 years experience working with the best insurers in the UK

Excellent communication so that you understand what risks you are insured against

Why choose the Property Insurance Centre

Independent broker with staff you can speak to by phone or online

Access to a wide range of insurers to source suitable insurance cover for your needs

Bespoke Insurance Schemes & Portfolio Policies available

We can tailor your policy to suit your exact needs to give you complete peace of mind

Competitive Premiums

Cover available for the buildings while the property is being converted, renovated or extended

Over 40 years experience working with the best insurers in the UK

Excellent communication so that you understand what risks you are insured against

Specialists in Commercial & Residential Insurance

We have over 40 years experience as Residential and Commercial Insurance Brokers. We find the right policy to suit your needs and understand the risks that a property owner can face in the course of ownership. We work closely with our Insurers to get the best rates and our experience and excellent relationships with them mean that we can provide cover for even the most difficult to place risks.

Whether you have an adverse claims history, a high value property or a large portfolio of properties, we can source suitable cover for you. Whatever your requirements, we can tailor a specialist property insurance policy to suit your exact needs and provide you with a range of quotes to choose from. Established in 1976, we are not a call centre but a specialist insurance broker with a traditional office mentality, where the client comes first.

Looking for a quote now? Give us a call on 0800 085 3761 or complete one of our quote request forms.

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