FloodFlash is a Lloyd’s coverholder, with underwriting capacity provided by Munich Re Syndicate 457.​​ ​​With expertise earned over centuries, Lloyd’s is the foundation of the insurance industry and the future of it. Led by expert underwriters and brokers who cover more than 200 territories, the Lloyd’s market develops the essential, complex and critical insurance needed to underwrite human progress.​​​​ ​​Backed by diverse global capital and excellent financial ratings, Lloyd’s works with a global network to grow the insured world – building resilience for businesses and local communities and strengthening economic growth around the world.​​​​

Unfortunately, moving to a new location would require you to buy a new FloodFlash policy. Each policy and its premium are tailored to your specific location, so are not transferable.

Your FloodFlash policy is complementary to any existing insurance and should have no impact on any policies you currently hold. We do recommend, however, that you check this with your broker or existing insurance provider before taking out a FloodFlash policy.

We use state-of-the-art flood risk modelling, and high-resolution geospatial data to calculate the risk of flooding at your property. The risk calculation feeds directly into your premium, meaning that the cost of your FloodFlash policy will always reflect the likelihood that you are flooded. Locations with higher flood risk have higher premiums and vice versa.

The 14-day waiting period begins when you take out a new policy. During this time we are not liable to pay any claims that arise. This is to make sure policies cannot be taken out in reaction to significant flood warnings. We also use this period to install the sensor. The waiting period doesn’t apply for renewal policies.

We use state-of-the-art risk modelling to calculate premiums that reflect the likelihood of flooding at your property. In your quote document, you can compare premiums across different depths and payment amounts to find a level that suits your budget. If these are still too high, you may want to consider investing in measures to increase your flood resilience, such as a flood management plan or flood defences. A FloodFlash policy can work in harmony with these investments to lower your premium. If you have taken steps which will reduce the overall cost of flooding, then you can choose a lower payout. If you are protected to a greater depth, then you can raise the trigger level. One of our first policyholders cut their premium by installing 1 metre high floodgates on their building. The gates enabled them to raise their trigger depth to over 1 metre, delivering a policy [...]

FloodFlash policies cover all naturally occurring floods, including floods caused by heavy rainfall or melting snow, rivers bursting their banks, groundwater and storm surge along coastlines. It even covers flooding caused by dams or canals overflowing or being breached. FloodFlash doesn’t cover flooding due to burst pipes (sometimes called escape of water). It is likely that this is covered under your existing insurance, though we recommend you check with your insurance provider.