Your FloodFlash policy is measured based on water depth, measured from ground level. It does not include water flowing into subterranean spaces like basements and cellars. You should carefully consider the payout you would need to cover damages to the contents of your basement in the event of a flood when setting the depth and payout amount of your FloodFlash policy.

Yes. You can choose up to three triggers each with a different payout amount. This helps cover multiple levels of flooding in a cost-effective way. If you think you’d benefit from more trigger depths, talk to your broker or get in touch with us directly.

Not at the moment. If you would like additional cover, or another trigger depth, you can add another policy at your property. There is no problem in updating your depth/payout when you renew.

Like the payout amount, you should select a depth that makes sense for your business. You might want to consider the height of any damageable items, such as floors, electrical sockets and stock, and the level of any flood protection measures like barriers and gates. We will always charge a lower premium for policies with a higher trigger depth, so it could pay to think about what level of water will start to cause damage and/or financial cost to your business and ways to become more resilient. Remember that we measure flood depth from ground level outside your property.

The maximum payout that we offer with an instant quote is up to £5,000,000 per location. If you are in a particularly high risk area, however, we may not be able to offer the full amount. If you require additional cover, get in touch as there is a good chance we can help after referring through to our underwriters.

You should pick a payout amount that makes sense for your business. It can be useful to discuss this with an insurance broker or surveyor, otherwise here are some things that you might consider: how much it might cost to make repairs to your property in the event of a flood the cost of replacing or repairing damaged stock, machinery, contents, etc the terms and limits of any existing flood insurance you might have – for example your existing insurance might have a very large excess (sometimes called a deductible) for flood damages, or the level of cover provided might be insufficient for your needs. The payout from a FloodFlash policy can be spent on whatever you need, so make sure to consider any direct or indirect costs that may be specific to your business or property.